eBay/Amazon/Etsy

• Understanding eCommerce Platforms
• Principles of Successful Online Business
• Overview: eBay, Amazon, and Etsy
• Basics of Sales and Transactions
• Creating an Online Store
• Introduction to Online Marketing

• Setting up an eBay Account
• Navigating eBay Dashboard
• Listing Items for Sale on eBay
• Understanding eBay’s Fee Structure
• Customer Service Best Practices for eBay
• Use of eBay’s Analytics Tools

• Setting up an Amazon Seller Account
• Understanding Amazon’s Dashboard
• Listing Items for Sale on Amazon
• Understanding Fee Structure on Amazon
• Amazon FBA (Fulfillment by Amazon)
• Amazon’s Review and Rating System

AMAZON PRIVATE LABEL

• How to Handle Accounts?
• Sourcing Supplier Hunting
• Cost (Profit Calculation)
• Product Launching on Amazon
• Social Media & Website Presence
• PPC Campaigns
• Listing Promotion
• Review Requests

AMAZON FBA WHOLESALE

• Product Hunting
• Social Media & Website Presence
• Supplier Distributor Hunting
• Brand Approval & Category Approval
• Shipment Creation
• Inventory Management
• Authority Letters
• Amazon Customer Support Issues

DROPSHIPPING

• Supplier Retailers Hunting
• How to Fulfill Orders?
• How to Win BuyBox?
• Amazon Customer Support Issues
• Returns & Refunds Management
• Handling Disputes, Claims & Clargebacks
• Invoicing & Get Resell

VIRTUAL ASSISTANT

• Listing Creation & Handle
• Listing issues
• Content Writing
• Me Too Listings
• Product Hunting
• Sourcing & Supplier Hunting
• Handle FBM Orders
• Reports Management
• Freelancing

• Setting up an Etsy Shop
• Navigation of Etsy’s Dashboard
• Listing Items on Etsy
• Understanding Etsy’s Fee Structure
• Etsy’s Review and Rating System
• Use of Etsy’s Analytics Tools

• Use of Multi-Channel Listing Management Tools
• Inventory Management Best Practices
• Synchronization of Inventory across Platforms
• Pricing Strategies on Different Platforms
• Bundling and Upselling Strategies
• Managing Dispatch and Delivery

• Understanding Taxation for Online Sales
• Ensuring Data Privacy and GDPR Compliance
• Terms and Conditions for Online Stores
• International Shipping and Customs Laws
• Product Safety Laws and Compliance
• Handling Copyright and Intellectual Property Issues

• SEO for eCommerce sites
• Email Marketing for eCommerce
• Social Media Promotion and Marketing
• Use of Google Ad Words and PPC Advertising
• Influencer and Affiliate Marketing
• Analytics and Monitoring Performance

• Building Effective Communication Strategies
• Managing Customer Complaints and Returns
• Receiving and Implementing Customer Feedback
• Understanding Importance of Ratings and Reviews
• Using Social Media for Customer Interactions
• Relationship Management in eCommerce

• Open and Manage a Business Bank Account
• Use of Accounting Software and Tools
• Understanding Cash Flow in eCommerce
• Managing Pricing and Discounts
• Optimization of Shipping Costs
• Forecasting and Planning for Growth

• Basics of eCommerce Data Security
• Implementing Privacy Policies
• Use of Secure Payment Gateways
• PCI DSS Compliance for eCommerce
• Securing User Data
• Basics of SSL and HTTPS

• Expansion to New Marketplaces
• Introduction to Wholesale and Dropshipping
• Building a Brand and Private Label
• International Expansion and Localization
• Hiring and Outsourcing
• Long-Term Strategic Planning

• Use of Order Management Systems
• Automation of Email Marketing
• Integration of Accounting Systems
• Automation of Shipping and Fulfillment
• Use of CRM Systems
• Optimization of Product Listing Process

• Interactive Sessions: Engage in interactive sessions with instructors to facilitate a dynamic learning experience.
• Practical Labs: Access practical labs for hands-on learning and skill application.
• Assessments: Participate in assessments to track progress and reinforce understanding.